Woolworths' Ooshie craze dents Coles sales as parents chase Disney collectibles

Some children experienced distress from trading disputes, prompting school bans at multiple institutions.
You know it was a good one when you get banned from the school yard
The designer of Ooshies celebrated school bans as proof the campaign had captured children's imagination.
Mark

So Coles lost sales to a toy promotion. That seems like a small thing—a few weeks of disruption.

Mimi

It's not really about the weeks. It's that nearly two-thirds of parents deliberately changed where they shopped. They chose Woolworths over Coles because of rubber figurines. That's a shift in customer loyalty, even if temporary.

Mark

Why did it work so well? They're just collectibles.

Mimi

Because they're incomplete by design. You get one random figure, you need forty. You can't finish the set alone. That forces you to trade, to go back to the store, to engage with other people chasing the same thing. It's a game disguised as a promotion.

Mark

And the schools started banning them. That seems like a sign the craze went too far.

Mimi

The bans reveal something real—children were getting upset, disputes were breaking out over fairness and ownership. But the company that made them saw the bans as proof of success. That's a different way of measuring impact.

Mark

What happens to all these plastic figures when people lose interest?

Mimi

That's the question no one wants to answer yet. Millions of them will end up in landfill. Woolworths says they're mostly recycled plastic, but recycling doesn't solve the problem if the figures themselves become waste. The environmental cost of making and shipping them probably outweighs any benefit.

Mark

Will Coles do something similar?

Mimi

They said they would. They saw what happened to their sales and decided the answer is to run their own collectible campaign next time, not to avoid the model altogether.

  • Coles experienced a four-week sales decline during Woolworths' Ooshies promotion
  • Nearly two-thirds of parents changed shopping behavior to collect the figurines
  • A Facebook Ooshie swap group grew to over 45,000 members in recent weeks
  • Ooshies are made from 97% recycled thermoplastic rubber, according to Woolworths
  • Multiple schools banned Ooshies due to trading disputes and distress among children

Coles experienced temporary sales moderation during Woolworths' Ooshies promotion, with CEO acknowledging the competitor's collectables campaign impact. The craze has spawned a genuine resale economy, with swap meets, Facebook groups exceeding 45,000 members, and one-in-five adults planning online sales.

Woolworths' Disney Ooshie collectibles campaign caused a four-week sales decline at rival Coles, with nearly two-thirds of parents changing shopping behavior to collect the toys.

When Woolworths' latest batch of Disney Ooshies ran out a week ahead of schedule in late August, the rubber figurines had already done something unusual: they had dented the sales of Australia's second-largest supermarket chain. Coles released its full-year results on Tuesday showing that despite gaining market share over the previous twelve months, the company experienced a sharp sales decline spanning nearly four weeks—a period that coincided almost exactly with Woolworths' collectibles promotion.

The Ooshies themselves are small, pen-top figurines featuring characters from Disney, Marvel, and Star Wars franchises. Customers who spent thirty dollars at Woolworths received one sealed pack, creating an element of chance that transformed the promotion into something closer to a game than a straightforward marketing gimmick. Children tore open the packaging to discover which character they'd received, then traded duplicates with friends and classmates in an attempt to complete the full set of forty. The mystery and incompleteness drove the hunger—the same mechanism that has powered collectible crazes for generations.

Coles chief executive Leah Weckert described the sales impact as temporary, lasting roughly four weeks and affecting physical stores more severely than online channels. But the numbers told a story worth noting: nearly two-thirds of parents surveyed by YouGov said they had changed their shopping patterns specifically to chase the Ooshies, with many shifting their regular grocery trips to Woolworths. One in five adult collectors indicated they planned to resell their Ooshies online, transforming what began as a children's game into a genuine secondary market. A Facebook swap group dedicated to trading had accumulated more than forty-five thousand members in recent weeks, while Woolworths organized dedicated swap meets across the country to help customers complete their collections.

The social dimension ran deeper than retail competition. Schoolchildren staged Ooshie battles, flicking the figurines across playgrounds to knock down opponents' collections. Millennials pursued them with particular enthusiasm, while baby boomers saw them as gifts for younger relatives. Yet the craze also exposed friction. Some schools moved to ban the toys outright. Bellevue Park state school in Queensland posted on Facebook that Ooshies had become a source of distraction and conflict, with unfair trading practices emerging. A Sydney after-school care centre cited disputes over ownership and instances where children had become distressed. These bans, oddly, became a point of pride for Alan Ngov, chief commercial officer at Headstart International, the company that designed the figurines. "You know it was a good one when you get banned from the school yard," he wrote on LinkedIn.

Professor Gary Mortimer, a consumer behaviour expert at Queensland University of Technology, offered a more generous interpretation. He compared Ooshie trading to the marble games of previous generations, suggesting the figurines taught children negotiation, fair play, and how to manage disappointment. The swap economy, he argued, developed genuine skills in value exchange and compromise. Yet this optimism collided with environmental concern. As the craze inevitably fades, the question of where forty million tiny plastic figurines will end up has begun to trouble advocacy groups. Kirsten Junor, chief executive of Reverse Garbage, a not-for-profit focused on waste reduction, posted a video calling the promotion wasteful. "It's just future landfill," she said. "Kids don't need them. We don't need them. The planet doesn't need them." Woolworths responded by noting that Ooshies are made from ninety-seven percent recycled thermoplastic rubber and established collection bins in some stores for recycling the figures once the collecting phase ends.

Meanwhile, Coles reported that its net profit rose one percent to 1.09 billion dollars for the year to June, and its supermarket profit margin improved from 5.3 to 5.7 percent. The company's leadership indicated it would continue launching its own collectible campaigns in future years, suggesting the Ooshie moment, however temporary, had proven the power of scarcity and social momentum to reshape shopping behaviour. The question now is whether the environmental cost of that power will eventually demand a reckoning.

It's just future landfill. Kids don't need them. We don't need them. The planet doesn't need them.
— Kirsten Junor, chief executive of Reverse Garbage
The moderation in sales was a temporary impact lasting nearly four weeks, mostly affecting physical stores rather than online shopping.
— Leah Weckert, Coles chief executive
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