Uber cuts 10% of global workforce as Australian staff face redundancy

Approximately 3,300 employees globally losing jobs; Australian headcount impact not disclosed but company had 568 staff locally.
Simpler and faster, but at what cost to workers
Khosrowshahi promised the cuts would streamline the company, but 3,300 employees are losing their jobs.
Mark

Why cut 10 percent of the workforce right now, when the company is worth $150 billion and growing?

Mimi

Khosrowshahi says it's about organizational bloat—too many management layers, unclear decision-making. Growth created complexity, and he wants to strip that away.

Luke

But he's also reinvesting $14 billion in autonomous vehicles. That's not just efficiency; that's a bet that driverless cars will replace drivers entirely.

Mark

How many Australian jobs are we talking about?

Mimi

Uber won't say. They had 568 staff here at the end of last year, so it could be anywhere from a handful to 50-plus, depending on how the cuts are distributed.

Luke

That's a real gap in the reporting. We know the global number, but the local impact is opaque. That matters for Australian workers trying to understand their risk.

Mark

Does this affect the drivers and delivery people?

Mimi

No. The 100,000-plus contractors in Australia aren't part of the headcount being cut. But they're already dealing with new wage floors—$31 to $32 an hour for engaged time—that took effect last month.

Luke

So the company is cutting salaried staff while facing pressure to pay contractors more. That's a squeeze from both directions.

Mark

How much money does Uber actually make in Australia?

Mimi

Australians spent $14.5 billion with Uber last year. The company took $2.12 billion in gross profit. But almost all of that went out as expenses, including $1.85 billion in fees to overseas related companies.

Luke

Which raises a question: how much of that profit actually stays in Australia? The net profit was only $8.7 million. Most of the value is being extracted overseas.

Mark

What's the payroll tax dispute about?

Mimi

Uber owes $81.5 million in disputed payroll tax to NSW. They lost in the Court of Appeal and are now fighting in the High Court. If they lose, it could set a precedent for every state.

Luke

That's a material risk. A loss could significantly increase Uber's tax bill across the country and affect how they classify workers.

  • Uber's CEO has moved swiftly, already cutting the number of staff sitting seven or more layers below him by 20 percent and halving teams with only one or two direct reports.
  • Australian employees are caught in the restructuring with no public clarity — the company refuses to say how many of its 568 local staff will lose their jobs.
  • The 100,000-plus drivers and delivery workers across Australia are untouched by the layoffs, but face their own shifting ground under new gig economy wage floors that took effect in August.
  • Uber is simultaneously fighting an $81.5 million payroll tax dispute in the High Court — a loss could set a national precedent and dramatically alter the company's cost base across every Australian state.
  • Markets rewarded the announcement with a share price rise, pushing Uber's valuation past $150 billion, even as the human and regulatory costs remain unresolved.

In a move that speaks to the restless metabolism of platform capitalism, Uber has announced the elimination of 3,300 positions — one in ten of its global employees — including an undisclosed number of its 568 Australian staff. Chief executive Dara Khosrowshahi frames the cuts not as retreat but as acceleration, promising a leaner structure to channel savings into a $14 billion bet on autonomous vehicles. The decision arrives at a peculiar moment for Australia: a market that generates billions in profit for the company, yet one where regulators, courts, and new gig economy wage laws are quietly redrawing the terms on which Uber operates.

Uber is cutting 3,300 jobs — roughly 10 percent of its global workforce — in a restructuring announced by chief executive Dara Khosrowshahi. Australian staff are among those affected, though the company has declined to say how many of its 568 local employees will lose their positions.

In a memo to staff, Khosrowshahi described the cuts as a necessary simplification. Revenue had nearly tripled over five years, he said, but that growth had produced excess management layers and slowed decision-making. The restructuring is already underway: the number of employees sitting seven or more levels below the CEO has been reduced by 20 percent, and nearly all staff will lose the option to work fully remote. Savings will be redirected into existing priorities, most notably a commitment of more than $14 billion to autonomous vehicle development. Uber shares rose on the news, and the company's valuation now exceeds $150 billion.

Australia is one of Uber's most profitable markets. Australians spent more than $14.5 billion on Uber services last year, generating $2.12 billion in gross profit for the local operation — though most of that flowed out as service fees to related overseas entities, leaving an $8.7 million net profit and $15.58 million in income tax paid locally.

The more than 100,000 drivers and delivery workers classified as contractors across Australia are unaffected by the job cuts, but their circumstances are shifting under new gig economy laws. Minimum earnings floors of $31.30 an hour for bicycle riders and $32 for car drivers came into effect in August, with a separate application covering rideshare drivers now before the Fair Work Commission.

Uber also faces an $81.5 million payroll tax dispute with the NSW government, currently before the High Court after the company lost in the Court of Appeal last year. A ruling against Uber could set a precedent affecting every state. Together, the workforce cuts, new wage obligations, and regulatory pressures paint a picture of a company navigating a narrowing operating environment in one of its strongest markets.

Uber is cutting 3,300 jobs—roughly 10 percent of its global workforce—in a restructuring announced late Wednesday by chief executive Dara Khosrowshahi. The company employed 34,000 people worldwide at the end of last year. Australian staff are among those affected, though Uber declined to specify how many of the 568 employees based here will lose their positions.

In a memo to staff, Khosrowshahi framed the cuts as a necessary simplification. Revenue had nearly tripled over five years, he explained, but that growth had created excess management layers and muddied decision-making. The company would become "simpler and faster," he promised. The restructuring has already begun reshaping the organization: the number of employees sitting seven or more layers below the chief executive has been cut by 20 percent, and teams with only one or two direct reports have been halved. About 99 percent of staff will no longer have the option to work fully remote.

Khosrowshahi did not attribute the cuts to artificial intelligence, despite a wave of tech-sector layoffs driven by AI concerns in recent months. Instead, he said the savings would be reinvested into existing priorities, particularly a commitment of more than $14 billion to autonomous vehicle development. The market responded positively; Uber shares rose on the announcement, and the company's valuation now exceeds $150 billion.

Australia represents one of Uber's most profitable markets globally. Last year, Australians spent more than $14.5 billion on Uber rides, food delivery, and other services—an increase of more than $2 billion from the previous year. That spending generated $2.12 billion in gross profit for the local operation. Almost all of it flowed out again as administrative expenses, including $1.85 billion in "service fees" paid to related companies overseas. The Australian arm reported an $8.7 million net profit and paid $15.58 million in income tax.

The job cuts do not affect the more than 100,000 people who drive or deliver for Uber across Australia. These workers are classified as contractors rather than employees, and their positions remain untouched by the restructuring. However, their circumstances have shifted in other ways. New minimum standards for food delivery workers took effect on August 17 under the government's gig economy laws, establishing an earnings floor of $31.30 an hour for bicycle riders and $32 for car drivers during "engaged time." A separate wage floor application covering rideshare drivers is currently before the Fair Work Commission.

Uber faces additional pressure from regulators. The company is fighting an $81.5 million payroll tax dispute with the NSW government in the High Court, having already lost in the Court of Appeal last year. A loss could establish a precedent affecting every state, potentially reshaping how Uber's tax obligations are calculated across the country. The combination of workforce cuts, regulatory challenges, and new wage obligations suggests the company is navigating a narrowing operating environment in one of its strongest markets.

Growth had brought extra management layers and unclear ownership of decisions. The changes would make the company simpler and faster.
— Dara Khosrowshahi, Uber CEO
Quer a matéria completa? Leia o original em SMH.com.au ↗
Fale Conosco FAQ