Rutgers cancer center cuts patient wait times by 75% using computer simulation

Cancer patients previously waited up to three hours between check-in and treatment; operational improvements now reduce this burden significantly.

At Rutgers Cancer Institute, where some patients once endured three-hour waits before treatment even began, clinicians turned to an unlikely partner — operations researchers — to see what the human eye inside a busy clinic could not. By building a digital replica of their blood cancer clinic and running thousands of virtual scenarios, they discovered that the suffering was not caused by too few nurses, but by a laboratory miles away and a single queue that made no distinction between the urgent and the routine. The insight, once found, was swiftly acted upon — and the results remind us that th

Rutgers cancer center cuts patient wait times by 75% using computer simulation

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